20 ani
Masculin
Chișinău
18 000 MDL
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".
Despre mine
Communicative customer service professional motivated to maintain customer satisfaction and contribute to
company success. History managing large amounts of inbound calls and sustaining satisfactory relationships
with customers, with outstanding active listening and multitasking abilities. Highly-motivated employee with
desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at
working effectively unsupervised and quickly mastering new skills.
-> Good communication skills
-> Multi-tasking
-> Responsible
-> Hard-working
-> Phone policy
-> The ability to resolve tasks or issues quickly and efficiently.
Experiența profesională
Mai 2024 - Iulie 2024
3 luni
Customer Support - Chats
Keep-Up Systems
Chișinău
- Have utilized Intercom to manage chats for 2 different platforms at once;
- Sent requests to the appropriate departments to resolve the customer's issue;
- Created data sheets to analyze the amplitude of inbound requests from different issues and cases;
- Demonstrated excellent communication skills in resolving consumer complaints.
Decembrie 2023 - Aprilie 2024
5 luni
Customer Service Agent
Roslin
Chișinău
- Assisted customers with technical support;
- Maintained detailed records of customer interactions and comments for future reference;
- Set up and activated customer accounts;
- Answered inbound calls, chats and emails to facilitate customer service;
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Limbi
Română Fluent
Rusă Elementar
Engleză Fluent
Studii: Medii de specialitate
Absolvit în: 2023
Colegiul de Constructii din Hancesti
Specialitatea: Contabil
Preferințe pentru job
Programul de muncă
Full-time
Permis de conducere
Categoria: B
Cu automobil personal
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".