CV № 285593 din 9 decembrie 2023
Angajat in Vanzari, Call-Centru, IT,

age 37 ani

Masculin

address Chișinău

20 000 MDL

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Despre mine

- Team collaboration skills
- Proficient in customer service
- Sales abilities
- Adaptability to meet diverse expectations
- Self-organization and motivation
- Proactive and persistent attitude

- Disciplined, attentive, hardworking, and dedicated individual with a rapid learning ability.
- Possesses a problem-solving attitude and demonstrates goal-oriented work capacity, exhibiting exceptional organizational skills.
- Proficient in multitasking, establishing and maintaining effective working relationships with individuals of varying temperaments.
- Well-versed in MS Office tools, Apollo, GDS, and Sabre.
- Displays initiative and flexibility in approach.

Vezi mai mult

Experiența profesională

Aprilie 2023 - Octombrie 2023
6 luni

Travel Agent

Unipro Solutions SRL

Chișinău

- Execute sales strategies for airline tickets and itinerary creation.
- Establish and nurture relationships with clients, travel agencies, and individuals.
- Contribute to achieving team revenue targets through active sales efforts.
- Stay informed on airline products, fare structures, and industry regulations.
- Analyze sales data and market trends to support decision-making.

Aprilie 2022 - Noiembrie 2022
8 luni

Operations Manager

NovaLines INC.

Chișinău

- Cultivating positive relationships with drivers.
- Creating daily work and run schedules.
- Receiving, prioritizing, and processing customer orders through phone, email, and fax.
- Issuing precise instructions to drivers regarding material placement.
- Coordinating pickup and delivery schedules for all company drivers.

Mai 2021 - August 2021
4 luni

Consultant IT

Ministerul Afacerilor Externe și Integrării Europene

Chișinău

- Enrolling Microsoft 365 stations and ensuring seamless integration.
- Offering expertise in optimizing Microsoft 365 tools and functionalities.
- Developing and implementing customized IT solutions to address specific requirements.
- Ensuring compliance with IT policies and standards while promoting efficiency and innovation in technology utilization within the organization.

Decembrie 2020 - Aprilie 2021
5 luni

Recruitment consultant

GRM Contractors

Chișinău

- Attracting potential candidates for construction-related positions.
- Utilizing various recruitment channels to source and identify potential candidates.
- Collaborating with hiring managers to comprehend specific job requirements and team dynamics.
- Developing and implementing innovative recruitment approaches to enhance candidate sourcing and selection processes.
- Contributing to the overall success of the recruitment team by meeting and exceeding performance targets.

Noiembrie 2017 - Aprilie 2020
2 ani 6 luni

Agent Concierge Department

International Travel Network

Chișinău

- Handling incoming calls from new customers.
- Providing assistance with additional services offered, such as hotel accommodation, car rental, cruise tours, etc.
- Coordinating and arranging travel plans for sightseeing and other tours.

Iunie 2017 - Noiembrie 2017
6 luni

Operations Manager

DPSTruck.com

Chișinău

Cultivating positive relationships with drivers.
- Creating daily work and run schedules.
- Receiving, prioritizing, and processing customer orders through phone, email, and fax.
- Issuing precise instructions to drivers regarding material placement.
- Coordinating pickup and delivery schedules for all company drivers.

Iunie 2015 - Mai 2017
1 an 11 luni

Travel Agent

International Travel Network,

Chișinău

- Execute sales strategies for airline tickets and itinerary creation.
- Establish and nurture relationships with clients, travel agencies, and individuals.
- Contribute to achieving team revenue targets through active sales efforts.
- Stay informed on airline products, fare structures, and industry regulations.
- Analyze sales data and market trends to support decision-making.

Decembrie 2014 - Aprilie 2015
5 luni

Key Account Manager

StarNet Solutions SRL

Chișinău

- Promoting and selling the company's services.
- Establishing new contracts or upselling to existing ones.
- Retaining and managing client relationships within the company.
- Assisting customers with inquiries related to their contracts.
- Conducting three monthly check-in calls with borrowers.
- Addressing and resolving tasks from the Call Center and other departments.

Iunie 2012 - Decembrie 2014
2 ani 6 luni

Operator Call-Center

StarNet Solutions SRL,

Chișinău

- Answering calls from the company's customers.
- Assisting customers with inquiries or forwarding information to the appropriate department.
- Maintaining a friendly attitude in all interactions, especially during conflict situations.

Martie 2010 - Octombrie 2010
8 luni

Casier

B.C. "EuroCreditBank" S.A

Orhei

- Conducting currency exchanges.
- Processing payments for municipal services.
- Handling card transactions.
- Facilitating money transfers using online services.

Limbi

Română Fluent

Rusă Fluent

Engleză Fluent

Studii: Superioare

Absolvit în: 2009

Moldova State University

Facultatea: Economics

Specialitatea: Finance and Banking

Preferințe pentru job

Programul de muncă

Full-time

Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".