30 ani
Feminin
Chișinău
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".
Despre mine
One of my main interest is reading but my favourite to go choice is socializing with friends. I also enjoy a good movie even if it’s hard to find nowadays.
Self-motivation and organization
Excellent sales and negotiation skills
Excellent communication and 'people skills'
Excellent writing skills
Good planning and organisational skills
The proven ability to work calmly under pressure
Experiența profesională
Octombrie 2023 - Aprilie 2024
7 luni
SALES TRAINER SPANISH/ENGLISH/ROMANIAN
UNITED TEAM
Chișinău
Train and educate sales staff from the point of their initial hire and on a continuous, ongoing basis. Coordinate individual and team performance review sessions to discuss strengths and weaknesses. Monitor sales objectives and results.
Aprilie 2022 - Octombrie 2023
1 an 6 luni
Quality Specialist
Stefanini GROUP
Chișinău
Contact (Call, E-mail, Chat, Ticket) monitoring (soft skills, technical quality, accurate documentation). Schedule and coordinate feedback sessions with the agents. Provide constructive feedback to the SD Engineers and their team leader.
Octombrie 2021 - Aprilie 2022
7 luni
Support engineering with Spanish and English
Stefanini GROUP
Chișinău
Provide support to clients (via email, chat or phone) regarding technical issues:Internet connectivity issues, emailing options, troubleshooting hardware, software issues;
Log remotely to the client"s computer and help them solve software issues.Troubleshoot hardware, software and network related issues.
Ianuarie 2021 - August 2021
8 luni
Chat sales agent
Kivork
Chișinău
Chat sales agent with Spanish and English.
Interacting with customers by chat, offering various travel options. Providing information about tickets, pricing, flight schedules. Making reservations for customers based on their various requirements and budgetary allowances.
Iulie 2018 - Ianuarie 2019
7 luni
TRANSLATOR/ASSISTANT
Punto Bianco
Chișinău
Translating from and to Spanish, English, Romanian and Russian.
Helping and motivating the patients to understand and follow their prescribed treatment. Quality checking and correcting the marketing advertisement for foreign countries.
Octombrie 2017 - Iulie 2018
10 luni
Quality Specialist
Tell You"SRL"
Chișinău
Qualify the work of Call Center operators by listening to their calls.
Noiembrie 2016 - Aprilie 2017
6 luni
Customer Support Operator with Spanish
ATD TECHNOLOGIES
Chișinău
Solving any customer delivery issues immediately via phone, email, live chat.
Limbi
Română Fluent
Rusă Fluent
Spaniolă Fluent
Engleză Fluent
Italiană Elementar
Studii: Superioare
Absolvit în: 2021
Universitatea Hyperion, Bucuresti
Facultatea: Facultatea de Jurnalism şi Științe ale Comunicării
Specialitatea: Masterat
Absolvit în: 2018
Universitatea Libera Internationala din Moldova
Facultatea: Limbi straine
Specialitatea: Traducator
Preferințe pentru job
Programul de muncă
Full-time
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".