Customer Support Specialist (IT)

Responsibilities:

Assist customers with inquiries via phone, email, and chat.
Resolve product or service problems by clarifying customer issues.
Provide accurate, valid, and complete information by using the right methods/tools.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers and ensure their satisfaction.

Requirements and skills:

Proven work experience as a Sales Representative.
Fluent English (spoken and written interaction) is a must.
Excellent knowledge of MS Office.
Familiarity with CRM practices along with ability to build productive business professional relationships.
Highly motivated and target driven with a proven track record in sales.
Excellent selling, negotiation and communication skills.
Prioritizing, time management and organizational skills.

We Offer:

Official and competitive salary in USA$.
Periodic revisions of remuneration package.
Reliable team.
Social package included.
Flexible management.
Chisinau city center location.
Inside and outside area to relax.
Kitchen with all facilities (fridge, microwave, coffee machine, etc).
Corporate and team building events for employees.
Call us: 060 650 503
E-mail: hr.moldova@alvys.com
Site: www.alvys.com